What are the user statuses?

User status helps you manage users more efficiently by allowing you to filter based on a certain status.

Possible user statuses:

• Not Invited Indicates that an invite has not been sent yet to this user.

• Pending The invite has been sent, but the user did not take any action yet.

• Failed The invite could not be sent.

• Active User has successfully created their account and is fully functional.

• Downloaded User has successfully downloaded their Apple Wallet or Google Wallet Card.

If a user’s status is set to Failed please contact us so we can assist you in resolving the issue.